Privacy matters but it can be confusing. This page explains our approach to privacy on our website and how it affects you.
We collect anonymous statistics about your visit to our website, like which of our pages you viewed. If you become a client with us we take great care to keep your information safe and we’ll never share it with others without your express permission. We never share your data with 3rd parties except to help us deliver our own services. These are just the key points. If you need detail, keep reading.
MEASURING OUR VISITORS
We measure visitors to our website and products using Google Analytics. This service records what pages you view within our site, how you arrived at our site and some basic information about your computer. We anonymize the data in Google Analytics – so we don’t know who you are; just that somebody visited our site. The information we collect helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better. You can learn more about Google Analytics or opt out if you wish. Google Analytics data is automatically deleted 26 months after your last visit.
We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
We allow visitors to discuss articles on our blog posts. Depending on the date they were published, some articles may use WordPress commenting, Disqus or the Facebook comments plugin. Once you have opted in to leaving comments, these plugins may track your visit to our site. Disqus and/or Facebook will know what pages you viewed and what you write in any comments you leave. Of course all comments you leave are also publicly visible on the Internet alongside your name, so we do not imagine this is a concern for many people. If you login via social network, the providers of these plugins will be able to link your activity to that network. In this way, your activity may be personally identifiable.
If you email us via a form on our websites, we store this communication for a limited amount of time in our database. Your email address, name and any other information contained in your message to us may be stored for a period of time. This information will not be shared. We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, such as invoices.
PAYING FOR OUR SERVICES
We use Stripe to bill for all our services online. When paying by credit card, SoCal Somatic themselves do not ever have any access to your credit card details. We share information with our payment providers only to the extent necessary for the purposes of processing payments you make.
We use G Suite for internal communication relating to appointments and invoicing sessions. In order to fulfill their duties, our staff may use these services to share basic contact details with colleagues, such as your name and email address. In all cases, our staff treat your data with care and abide by our data protection policies.
SoCal Somatic, Inc. takes many precautions to prevent the loss, misuse or alteration of your personal information. These precautions include:
- Use of SSL encryption for sensitive data
- Hardware stored in secured data centers behind firewalls
- All access to information restricted by password and/or secure key
- Restrictions to what information can be accessed via any location
- While we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.
Of course you are responsible for keeping your password and user details confidential.
UPDATES TO THIS POLICY